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DRIFT CHATBOT HAS SCROLLBARS UPON OPENING ANDROID
DRIFT CHATBOT HAS SCROLLBARS UPON OPENING SOFTWARE

DRIFT CHATBOT HAS SCROLLBARS UPON OPENING SOFTWARE

Ease of use: Drift has an intuitive user interface and is found by us and others, as simple to use without any advanced technical skills or heavy software user experience.Other features such as the reporting tool give you a more complete view of your agents’ productivity. Drift’s dashboard displays useful information including the number of meetings booked, leads acquired, and conversations generated. Reporting dashboards: Drift’s unified dashboard provides a holistic view of performance metrics and interactions that impact your business.Drift also has tools for sales and support, such as smart notifications, email playbook, chat targeting, saved replies, dynamic routing, and contact activity history.

The platform is architected to help teams close more deals, schedule sales calls, and provide real-time responses.

Lead generation and productivity features: Drift has tools for sales and marketing teams to generate and qualify leads.

The catch with Drift’s Automation and Qualification Bot is that their Annotation Team needs to train and optimize the bots for you, which also requires you to be on their most expensive plan. That’s because they work 24/7/365, can handle multiple conversations at once and can produce better results than humans. However, this feature, as well as other AI-powered chatbots, is currently worth investing in. That’s already happening with many bots, including this one, but no chatbot has fully achieved that goal at this point in time.

Drift Automation & Qualification Bot: Drift’s goal is to replace SDRs with this bot.

DRIFT CHATBOT HAS SCROLLBARS UPON OPENING ANDROID

Mobile application: Drift has apps for iOS and Android devices.There’s also a round-robin feature that’s good for leads being passed to your sales team. Chat routing: Create rules for routing leads and conversations to the correct person, group or team.sales & support), which most companies do, the teams feature requires upgrading to the Enterprise plan, which is their most expensive pricing tier. However, if you have multiple teams using the platform (e.g.

Teams: The Drift Teams feature is very useful for live chat and chat routing, but it requires upgrading, which should be expected.For the price, Drift doesn’t do enough things well that a live chat platform should, and it only works on one marketing channel, your website, which isn’t enough to earn its ‘conversational marketing platform’ title.

The bottom line is that you can’t get any of Drift’s best features or services unless you’re on its Enterprise pricing plan. The problem, however, is that both of those features come at far too high a price point. They also have a quality lead qualification bot that uses machine learning technology to basically replace your SDRs. In particular, Drift has a great feature for visitors and customers to book meetings directly with your staff, without a third party integration like Calendly. That’s not to say Drift doesn’t do a lot of things well - they do. However, when comparing Drift to other live chat platforms, it’s hard to justify their pricing, and there’s a number of reasons to not recommend them for any business that’s looking to implement the best available web chat applications with expectations of a high ROI. Drift is a live chat platform that focuses on generating and qualifying leads, setting meeting bookings, and has a good portfolio of integrations.